VoIP Business Phone Service – What to Look For

Voice over Internet protocol, or VoIP, has revolutionized the way you can manage your business. VoIP business phone service offers significant advantages over traditional phone service, in that you get many more features at a much lower cost. What should you look for with the service you choose?

Cost effectiveness

One of the major things you’re going to notice with just about any VoIP business service you choose is that it’s going to be much more cost effective for you than a traditional phone service. Because VoIP technology allows you to use Internet connectivity to access calls, you don’t pay the traditional long-distance fees you do with regular analog landline service. Be careful, though; when you look for providers of VoIP business phone service, there’s a lot of competition. You can use this to your advantage, in that you can often get service for less cost through independent providers versus your own ISP, for example.

Quality of sound

Today’s business phone offer exceptional sound quality when compared to predecessors. In fact, because sound is processed digitally, its quality is often better than that offered through analog or traditional landline services.

Flexibility

These services have much more flexibility as compared to analog phone services. Although you’ll pay for an initial setup, it’s very easy to grow your phone service as your business grows, without a lot of extra trouble. In addition, the easy to use Web interface will let you handle a lot of the changes and additions yourself, for ease of use.

Features

Today’s VoIP business phone service options offer features that are included with the base price or are available at a very nominal extra cost; this can save you significant money as compared to analog services. Some of these features include:

· Call forwarding

Call forwarding is among the most important service options you can have. Because you may need to be flexible in that you may need to be “out and about” while you’re doing business, it may be important to you that you not be simply tied to one phone line, as is true with traditional setups. Call forwarding allows you to have calls forwarded to any phone when you choose, including your cell phone. That way, when someone calls the office, you can simply answer on your cell phone, even if you’re not “in the office.”

· Voicemail

It’s important to you to be able to get your messages as you need to; with business phone services, you can access voicemail and can also add voicemail for more users when necessary.

· Call screening or blocking

These business phone services let you screen or block calls as you need to. This can be especially important if you use an 800 number for your business. Because you pay for every call that comes in, you want to know that every call is from a customer or prospective customer who needs your assistance. Being able to screen or block calls as necessary means that you’re not wasting unnecessary time and/or money on telemarketers or other unwanted callers.

· Internet fax capability

One of the most convenient VoIP business phone service options is Internet fax capability, especially if you receive a lot of faxes. This can be a cost-effective option to having a dedicated fax line.